Legal notice

Last updated: 31 August 2026

1. Publisher and operator of the website

The website elvyneco.com is published and operated by:

Company name: VERALYA LTD
Trading name: ELVYNECO
Legal form: Private company limited by shares — private limited company with share capital
Company number: 16839333
Place of registration: England and Wales
Register: Companies House
Declared SIC code: 47990 — Other retail sale not in stores, stalls or markets
Website: https://elvyneco.com
Email: support@elvyneco.com
Phone: +44 7848 109569

Registered office:

VERALYA LTD
Suite A, 82 James Carter Road
Mildenhall
United Kingdom
IP28 7DE

The registered office is an administrative and legal address. It is not necessarily a return address for goods. Any return must be authorised in advance in accordance with our Returns and Refund Policy.

Publication manager: VERALYA LTD, acting through its legal representative.

2. Hosting and technical platform

The ELVYNECO store is operated using the Shopify e-commerce platform.

For merchants established in the United Kingdom and the EMEA region, Shopify services are currently provided by:

Shopify International Limited
Company incorporated under Irish law
Registration number: 560279
Irish VAT number: IE 3347697KH

The Sidings, 4th Floor
Grand Canal Quay
Dublin D02 E7K8
Ireland

Website: https://www.shopify.com
Support: https://help.shopify.com

Shopify provides, in particular, the technical infrastructure for hosting, displaying and operating the online store. Certain technical operations may be carried out by other companies in the Shopify group or by its subcontractors, in accordance with Shopify’s terms and policies.

3. Domain name

The main domain name of the website is:

elvyneco.com

Use of the domain name, the ELVYNECO trading name or similar signs does not give the user any intellectual property rights.

4. Intellectual property

Unless otherwise stated, the elements present on elvyneco.com, including texts, graphics, photographs, videos, logos, visual elements, product descriptions, guides, icons, databases, code and the general structure of the website, are owned by VERALYA LTD or used with the permission of their respective owners.

Trademarks, trade names, photographs, content or other elements belonging to manufacturers, suppliers, partners or third parties remain the property of their respective holders.

Any unauthorised reproduction, representation, adaptation, modification, extraction, distribution or exploitation of all or part of the website is prohibited, except with prior written permission or an exception provided for by applicable law.

Creating a link to a public page of the website is permitted provided that it is neither misleading nor harmful and does not suggest the existence of a partnership or endorsement without prior permission.

5. Product information

VERALYA LTD endeavours to present the characteristics, images, colours, compositions, dimensions, usage advice and availability of products as accurately as possible.

Minor differences may nevertheless result in particular from:

the settings and characteristics of the screen used;
photography or lighting;
changes made by the manufacturer;
normal differences between production batches;
translation or localisation of product information.

The contractual information that applies is that presented to the customer at the time of the order, subject to obvious errors and statutory consumer rights.

6. Beauty and wellness content

Information published on the website concerning beauty, personal care, wellness, lifestyle habits or the use of products is provided for general information purposes.

Unless legally permitted and duly substantiated, it does not constitute:

a medical diagnosis;
medical or pharmaceutical advice;
a prescription;
a guarantee of results;
advice intended to replace that of a qualified healthcare professional.

Users must follow the instructions, precautions, warnings and any contraindications on the product sheet or packaging. If in doubt, or in the case of a health problem, pregnancy, known allergy or medical treatment, a qualified professional should be consulted before use.

7. Accuracy and availability of the website

VERALYA LTD takes reasonable steps to keep the information on the website accurate, accessible and up to date.

However, we cannot guarantee that:

the website will be available without interruption;
all information will be free from error or omission;
all products will remain permanently available;
the website will be free from any technical incident beyond our control.

VERALYA LTD may correct, modify, suspend or withdraw any content or feature where necessary, subject to contracts already concluded and consumers’ rights.

8. Limitation of liability

To the extent permitted by applicable law, VERALYA LTD cannot be held liable for damage resulting exclusively from:

use of the website contrary to its purpose or our instructions;
an interruption caused by a telecommunications provider, Shopify or an event beyond our reasonable control;
malware, incompatibility or equipment belonging to the user;
use of a product contrary to the instructions, precautions or contraindications provided.

Nothing in this legal notice is intended to exclude or limit liability that cannot lawfully be excluded, including in the event of fraud, gross negligence, death or personal injury caused by negligence, defective or dangerous products, or breach of mandatory rights granted to consumers.

9. Links to third-party websites

The website may contain links to websites or services operated by third parties.

These links are provided for information or functional purposes. Unless expressly stated, their presence does not mean that VERALYA LTD approves, controls or guarantees the content, products, services or practices of the sites concerned.

Users are encouraged to read the terms of use and privacy policies of these third-party services.

10. Personal data and cookies

VERALYA LTD acts as controller of the personal data collected in the course of operating ELVYNECO, except where another controller is clearly identified.

Information relating to:

the categories of data collected;
the purposes and legal bases of processing;
the recipients of the data;
international transfers;
retention periods;
individuals’ rights;
cookies and similar technologies;

is set out in our Privacy Policy and our Cookie Policy, accessible from the footer of the website.

For any request concerning your personal data, you may write to:

support@elvyneco.com

VERALYA LTD applies the UK GDPR, the Data Protection Act 2018 and, where applicable, the European Union General Data Protection Regulation.

11. Governing law and consumer rights

Subject to the mandatory provisions applicable to consumers, the website and this legal notice are governed by the law of England and Wales.

Where a customer acts as a consumer, this choice of law does not deprive them of the mandatory protections granted by the law of the country in which they habitually reside.

Nothing in this legal notice limits a consumer’s right to bring proceedings before a competent court or to exercise the remedies granted to them by mandatory legislation.

The terms applicable to orders, payments, deliveries, cancellations, guarantees and disputes are set out in our Terms and Conditions of Sale and our Returns and Refund Policy.

12. Reporting content or a problem

To report:

potentially unlawful content;
an infringement of an intellectual property right;
a vulnerability or security issue;
a significant error on the website;

contact us at support@elvyneco.com, stating the address of the page concerned and a sufficiently precise description of the problem.

13. Contact

For any question about the website or this legal notice:

VERALYA LTD — ELVYNECO
Email: support@elvyneco.com
Phone: +44 7848 109569

Postal address: